Job Description

Join the Qualfon Team: Your Paid Path to a Licensed Insurance Career

Ready to swap a "job" for a lifelong professional career? Qualfon is looking for ambitious individuals to join our Property & Casualty Insurance Licensing Program .

Forget the stress of self-study or unpaid training. We provide the classroom, the experts, and the paycheck while you learn. We'll teach you the ins and outs of the insurance industry, ensuring you transition into call center professional to a Licensed P&C Insurance Expert in no time.

Why This Role is Perfect for You:

• Earn While You Learn: No license? No problem. We provide up to 64 hours of paid Pre-Licensing Training Program. We cover the costs while you focus on passing your exam.
• A Clear Raise on Day One of Licensing: Start at a $18 per hour during training and see an immediate jump to $22.50/hr once you become licensed.
• Service-First (No Cold Calling!): We focus on helping customers who need us. You'll support clients with quotes, policy changes, and coverage updates—no aggressive "cold" sales required.
• Remote Flexibility: Enjoy the professional growth of a corporate career from the comfort of your home office.
• Expand Your Portfolio: Already have a Life or Health license? This is the perfect way to add P&C to your credentials and increase your market value.

What You'll Be Doing:

• Expert Guidance: Support customers via phone and email with new policy quotes and billing inquiries.
• Policy Management: Process endorsements, cancellations, and coverage updates with precision.
• Problem Solving: Navigate underwriting questions and help clients understand their protection.
• Compliance Champion: Ensure all transactions meet industry regulations and internal quality standards.

Who We're Looking For:

• Experienced Professionals: You have a background in customer service. Call center experience is a plus.
• Growth-Minded: You aren't looking for a "gig", you want a career pathway with stability and upward mobility.
• Detail-Oriented: You take pride in accuracy, especially when handling important legal documents and applications.
• Great Communicators: You can turn complex insurance jargon into clear, helpful advice for customers.
• Reliable: You can pass a background check and are committed to the full 8-week training schedule.

Internet Service Requirements

All agents are required to have wired internet service installed directly into their home .

Examples of acceptable wired services include:

• Cable internet
• Fiber‑optic internet
• DSL broadband

Wireless-only internet services are not allowed .
This includes:

• Cellular/mobile hotspots (4G, 5G, LTE)
• Fixed wireless internet
• Satellite internet providers (e.g., Starlink, HughesNet, Viasat)

Direct Ethernet Connection Requirement

The Qualfon computer must be plugged directly into your home router or modem using an Ethernet cable.

Wi‑Fi cannot be used at any point between the Qualfon computer and your internet service provider.
This means:

• No wireless connection from the computer to the router
• No Wi‑Fi extenders, mesh systems, or boosters
• No cellular hotspots or any other wireless links

Both of the above requirements must be met.

Proof of internet service provider and service required upon hire.

What We Offer (Your Success is Our Mission):

We fully support you through the transition from trainee to Licensed Professional.

• Compensation:
• Training Phase: $18.00/hr up to 64 hours
• Licensed Phase: $22.50/hr (upon passing the state exam)
• Paid Licensing: We cover your pre-licensing coursework and the cost of two attempts for your state exam.
• Total Vocation Support: We don't just train you for a task; we invest in your growth as an individual.
• Comprehensive Benefits: Access to medical, dental, and vision insurance to keep you and your family healthy.
• Equipment Provided: We set you up with the technology you need to succeed in a remote environment.

Our Mission Drives Us:

At Qualfon, our mission is to help as many people as possible pursue their total vocation. We strive to be the "partner of choice" for our clients by delivering engaging interactions that leave a lasting impression. When you work here, you have the power to make each person's life better including your own.

Ready to Launch Your Career? If you're excited about this opportunity and our mission resonates with you, we want to talk.

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